We operate an appointment system and appointments can be made:
- By calling in person at the surgery. Please note there is NO WALK-IN URGENT APPOINTMENT SERVICE at 8:00 am from 1st April 2017.
- By telephoning 01277 212820
- Online booking - Please contact reception if you want to sign up for this online service. To register for this service will need one photo ID and one proof of address.
Alternatively, you could seek advice from:
Surgeries run throughout the day from 09:00 to 18:30 on weekdays. The actual surgery times vary slightly from day to day and between each doctor.
A certain number of appointments are held back for emergencies that arise on that day. We aim to offer an appointment with the doctor of your choice but if you need to be seen urgently, you may have to see the duty doctor. If you do not need an appointment within two working days, you also have the option to book up to 8 weeks in advance if this is more convenient or you may consult on-line.
As of 1st April 2017 we do not provide a Saturday Surgery. If you need to see a doctor urgently out of our opening hours, please call OUT OF HOURS on 111.
Doctors and nurses are usually busy in surgery seeing patients, so if you telephone to speak to a doctor or nurse, the receptionist will take a message for you. If the matter is urgent, the duty doctor will call you back after they have seen their current patient.
In other cases, if appropriate, the doctor or nurse will call you back at the end of the surgery.
Receptionists will be able to give you test results.
Choice of Doctor
You may book appointments with any of our doctors, they are as below:
- Dr Woolterton (male)
- Dr Sanka (male)
- Dr Pandit (Male)
- Dr Pring (female)
- Dr Grewal (female)
- Dr Chandalia (male)
- Dr Beddoe (female)
- Dr Afzal (male)
The receptionist may ask for some brief details about your problem to add on your appointment, this is so that the Doctor you are seeing will have some information prior to your visit, time permitting they may be able to see your past medical history to assist them when you attend for your appointment. You may generally choose which doctor you see, but we do suggest that you try to see the same doctor each time, even if this means waiting a few days for non-urgent problems. This will mean that you get continuity of care, which is better for you and for us.
If you are unable to keep a pre-booked appointment please ensure that you phone the Practice at least two hours in advance to cancel your appointment so that we can offer the appointments to other patients who are in need for appointments. The Practice is experiencing a rise in the number of patients who do not attend for their pre-booked appointments. In these circumstances those patients who do not contact the surgery to cancel an appointment and do not attend for their appointments, three times in any year, may be removed from the Practice list. It is with regret that this action needs to be taken but it is in the interests of all patients who require appointments.