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Noticeboard

NOTICE TO PATIENT 

BEECHWOOD SURGERY

AUGUST BANK HOLIDAY INFORMATION

       FFFRIDAY 24TH AUGUST:               OPEN

 SATURDAY 25TH AUGUST:          CLOSED

 SUNDAY 26TH AUGUST:              CLOSED

 MONDAY 27TH AUGUST:             CLOSED

 TUESDAY 28TH AUGUST:            OPEN

If you need to see a doctor urgently for medical advice, please call 111.

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St Luke's Hospice

Dementia Awareness "Drop In" Event

 

for Carers, Patients, Professional, Staff & Volunteers

Saturday 29th September 2018 at 10am-2pm

at St Luke's Hospice

For leaflet details, please look under "Latest News"

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Carer’s Event

 

On

Tuesday 10th July

 

 

Thank you to everyone that made the event so successful

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PATIENT NOTICE

We are pleased to announce that we have

2 new GP’s starting with us

Dr Andrew Burgess

&

Dr Vishvaraj Rathod

Dr Burgess will be joining us on the 14th August.

Dr Rathod will be joining us on the 17th September.

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MATERNITY REFERRALS

Women may book directly with maternity services at all Essex hospitals and can do so by contacting teams at the appropriate hospitals.

For women wishing to have their babies at;

-          MEHT (WJC, Broomfield or St Peters) - 01245 362305  http://www.meht.nhs.uk/services/maternity-services/

-          BTUH-  maternity@btuh.nhs.uk

For more detailed information, please look under Latest News.

 

PATIENT NOTICE

We are sorry to announce that

Dr Sanka will be leaving the surgery as of 30th September 2018.

We wish to thank him for his dedication to the surgery

and we all wish him well for the future.

 

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GP Extended Access Bookable Service

Please click on - GP Extended Access Bookable Service for more information

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Southend & Basildon - Blood Test Appointments

 Please be aware that the booking line number has changed to: 01702 746065.

You can continue to book your blood test appointments on-line by visiting:-

Southend University Hospital, select 'Patients & Visitors' and select 'Blood Tests'

or

Basildon & Thurrock University Hospitals, select 'Services' and select 'Blood Tests'

The online service is the most user friendly way of obtaining a blood test appointment as it allows you to cancel and move your appointment/s at your convenience.

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KOOTH

A new online counselling service for young people - for more information please click on LATEST NEWS

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TALKBACK

Talkback is the  patient newsletter from Basildon and Brentwood Clinical Commissioning Group - Please click 'Latest News' for more information

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BUS 808 SHUTTLE SERVICE TO BRENTWOOD COMMUNITY HOSPITAL

The service has been extended and improved to Brentwood Community Hospital. 

Please click on 'Latest News' for the timetable details.

*****

PATIENT NOTICE REGARDING TRAVEL VACCINATIONS

 

THERE IS A NATIONAL SHORTAGE OF TRAVEL VACCINES, THEREFORE BEFORE YOU BOOK AN APPOINTMENT PLEASE CHECK WITH RECEPTION STAFF FOR AVAILABILITY.

PLEASE BE AWARE CHARGE FOR

HEP B INJECTIONS

COURSE OF 3 - £105 (£35 PER INJECTION)

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MATERNITY REFERRALS

Did you know that if you have a positive pregnancy test  you can refer yourself to a hospital of your choice for your maternity care, Basildon Hospital, Broomfield Hospital or Queens Hospital. 

For more information, refer to 'Latest News'.

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We are Closed during Bank Holidays, please call 111 if you require medical attention

ROUTINE APPOINTMENTS

Beechwood Surgery now offer bookable appointments up to 8 weeks in advance

depending on appointment availability 

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AS OF 1ST APRIL 2017

The surgery is no longer able to provide appointments on a Saturday. 

This is due to contractual changes. If you need to see a GP at the weekend,

PLEASE CALL OUT OF HOURS ON 111.

We are sorry for the inconvenience this may cause our patients. 

There is NO Walk-in Urgent Appointment Service at 8:00am from 1st April 2017

Please phone the surgery for an appointment or use Online-Consult 

(On-line Consult - a quick and easy method to get advice from your GP online

without having to wait for an appointment)

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STAFF TRAINING:- The Surgery will be closed from 1pm in the afternoon on the following dates: -

- 4th September 2018

- 2nd October 2018

- 6th November 2018

- 4th December 2018

- 5th February 2019

- 5th March 2019

 

If you need an emergency appointment during this time, please call the Out of Hours Service on 111 who will arrange a GP appointment at a local surgery.

We apologise for any inconvenience this may cause.

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July 2018 - We had 131 missed appointments  Please remember to cancel your appointment so another patient can be seen.  The average cost of a missed appointment is £35. 

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Gluten

INING:  Free Products

Please see the latest guidance on gluten free products.

 

Patient Charter

How to help us

1. Treat staff courteously, they are required to follow procedures to ensure the practice runs smoothly.

2. Keep to your appointment time and cancel any appointment you do not need, or cannot attend by informing us at least two hours before the appointment time.

3. If you think your problem can be dealt with by a nurse, please say so.

4. If you are asked to book a follow-up appointment, please avoid Monday morning as these sessions are in high demand for emergencies.

5. If you have an emergency appointment, please discuss that problem only. An appointment is for one person only – where another member of the family needs to be seen or discussed, another appointment should be made.

6. Restrict night and weekend calls to emergencies that cannot wait until the surgery re-opens.

7. Requesting home visits only when you are too ill to visit the surgery, and please call as soon as possible, ideally by 10.00am.

8. For repeat prescriptions, allow at least 48 to 72 hours’ processing time before your medication runs out.

9. Informing us if you change your name, address or telephone number in writing as soon as possible.

10. Please see your dentist if you have a dental problem.

11. Be polite at all times. Please do not get annoyed with the receptionists when doctors are running late. We have a Zero Tolerance Policy, which means that any form of aggression/abusive behaviour towards any members of this practice will not be tolerated and could lead to your name being removed from our patient register.

12. Inform the surgery when you want forms to be completed as this will NOT be done during normal consultation hours. By forms we mean private medicals, solicitors, immigration, housing medicals etc. Please note that there is a fee to be paid in advance, please ask at Reception.



 
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