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Noticeboard

NOTICE TO PATIENT 

BEECHWOOD SURGERY

AUGUST BANK HOLIDAY INFORMATION

       FFFRIDAY 24TH AUGUST:               OPEN

 SATURDAY 25TH AUGUST:          CLOSED

 SUNDAY 26TH AUGUST:              CLOSED

 MONDAY 27TH AUGUST:             CLOSED

 TUESDAY 28TH AUGUST:            OPEN

If you need to see a doctor urgently for medical advice, please call 111.

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St Luke's Hospice

Dementia Awareness "Drop In" Event

 

for Carers, Patients, Professional, Staff & Volunteers

Saturday 29th September 2018 at 10am-2pm

at St Luke's Hospice

For leaflet details, please look under "Latest News"

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Carer’s Event

 

On

Tuesday 10th July

 

 

Thank you to everyone that made the event so successful

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PATIENT NOTICE

We are pleased to announce that we have

2 new GP’s starting with us

Dr Andrew Burgess

&

Dr Vishvaraj Rathod

Dr Burgess will be joining us on the 14th August.

Dr Rathod will be joining us on the 17th September.

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MATERNITY REFERRALS

Women may book directly with maternity services at all Essex hospitals and can do so by contacting teams at the appropriate hospitals.

For women wishing to have their babies at;

-          MEHT (WJC, Broomfield or St Peters) - 01245 362305  http://www.meht.nhs.uk/services/maternity-services/

-          BTUH-  maternity@btuh.nhs.uk

For more detailed information, please look under Latest News.

 

PATIENT NOTICE

We are sorry to announce that

Dr Sanka will be leaving the surgery as of 30th September 2018.

We wish to thank him for his dedication to the surgery

and we all wish him well for the future.

 

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GP Extended Access Bookable Service

Please click on - GP Extended Access Bookable Service for more information

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Southend & Basildon - Blood Test Appointments

 Please be aware that the booking line number has changed to: 01702 746065.

You can continue to book your blood test appointments on-line by visiting:-

Southend University Hospital, select 'Patients & Visitors' and select 'Blood Tests'

or

Basildon & Thurrock University Hospitals, select 'Services' and select 'Blood Tests'

The online service is the most user friendly way of obtaining a blood test appointment as it allows you to cancel and move your appointment/s at your convenience.

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KOOTH

A new online counselling service for young people - for more information please click on LATEST NEWS

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TALKBACK

Talkback is the  patient newsletter from Basildon and Brentwood Clinical Commissioning Group - Please click 'Latest News' for more information

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BUS 808 SHUTTLE SERVICE TO BRENTWOOD COMMUNITY HOSPITAL

The service has been extended and improved to Brentwood Community Hospital. 

Please click on 'Latest News' for the timetable details.

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PATIENT NOTICE REGARDING TRAVEL VACCINATIONS

 

THERE IS A NATIONAL SHORTAGE OF TRAVEL VACCINES, THEREFORE BEFORE YOU BOOK AN APPOINTMENT PLEASE CHECK WITH RECEPTION STAFF FOR AVAILABILITY.

PLEASE BE AWARE CHARGE FOR

HEP B INJECTIONS

COURSE OF 3 - £105 (£35 PER INJECTION)

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MATERNITY REFERRALS

Did you know that if you have a positive pregnancy test  you can refer yourself to a hospital of your choice for your maternity care, Basildon Hospital, Broomfield Hospital or Queens Hospital. 

For more information, refer to 'Latest News'.

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We are Closed during Bank Holidays, please call 111 if you require medical attention

ROUTINE APPOINTMENTS

Beechwood Surgery now offer bookable appointments up to 8 weeks in advance

depending on appointment availability 

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AS OF 1ST APRIL 2017

The surgery is no longer able to provide appointments on a Saturday. 

This is due to contractual changes. If you need to see a GP at the weekend,

PLEASE CALL OUT OF HOURS ON 111.

We are sorry for the inconvenience this may cause our patients. 

There is NO Walk-in Urgent Appointment Service at 8:00am from 1st April 2017

Please phone the surgery for an appointment or use Online-Consult 

(On-line Consult - a quick and easy method to get advice from your GP online

without having to wait for an appointment)

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STAFF TRAINING:- The Surgery will be closed from 1pm in the afternoon on the following dates: -

- 4th September 2018

- 2nd October 2018

- 6th November 2018

- 4th December 2018

- 5th February 2019

- 5th March 2019

 

If you need an emergency appointment during this time, please call the Out of Hours Service on 111 who will arrange a GP appointment at a local surgery.

We apologise for any inconvenience this may cause.

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July 2018 - We had 131 missed appointments  Please remember to cancel your appointment so another patient can be seen.  The average cost of a missed appointment is £35. 

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Gluten

INING:  Free Products

Please see the latest guidance on gluten free products.

 

Practice Policies

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the surgery a nominated person will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or by clicking here

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.



 
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